We understand that returns may occasionally be necessary, and we are committed to making the process as smooth as possible.
How to Initiate a Return
To begin a return, please contact our support team via our Contact Us page within 30 days of receiving your product. For a quicker resolution, kindly include the following information:
Name on the order
Order number
Detailed description of the issue
Photos illustrating the problem
Preference for a replacement or refund
Return Eligibility
We accept returns for non-sale items within 30 days of receiving your order. Items being returned or exchanged must meet the following conditions:
New or slightly used
Unwashed
With tags attached
Accompanied by a sales receipt
Return Shipping
We offer free returns for damaged or defective products.
Return cost: $0.00
Return Procedure
Once you have contacted [email protected] and received an approved return address, please follow these steps:
Prepare Your Return Package: Include a printout of your purchase confirmation email with all returned items.
Ship the Package: Use your local post office or a courier service to send the package to our warehouse. Provide us with the tracking number from the courier or post office.
Confirmation: Once we receive your items, you will get an email confirmation. We will also notify you via email regarding the approval or denial of your refund request.
Feel free to replace the placeholder “[email protected]” with your actual contact email address. Let me know if you need further customization or assistance!
Help
If you have any questions or need further assistance, please contact us at any time.
Customer satisfaction is our top priority, and we are committed to taking care of you. If you have any questions, please don’t hesitate to reach out to us through our “Contact Us” page.